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What is typical frame rate of the cameras in frames/sec.? Maximum of 30 frames/second. Actual fps is affected by image quality and network environment.
Do you support any outdoor Panasonic cameras, or only indoor? We can support most Panasonic IP cameras. Provide specific model numbers and we will confirm compatibility.
Powerline components typically require a phase coupler at the breaker panel to ensure proper communications between both phases. Is this recommended by Xanboo also? We use Homeplug PLC modules which rarely have phase coupling issues. Go here to see latest documentation Home - HomePlug Powerline Alliance
Do you support any fire detection (wireless smoke alarms)? We are working with several manufacturers now and expect to have them available no later than March.
Do you support and wireless communications with a wireless router, or just PLC? Just PLC currently but we can incorporate any technology based upon demand. We have integration modules that work with ZWave, Zigbee, Insteon, etc. Xanboo in general is a platform provider and equipment agnostic. We only manufacture where we cannot find commoditized equipment that is of the quality that we require.
Do I as a dealer get alerts for low battery, or is it the responsibility of the user to notify me for a service call? All the batteries are user installable. We use standard 9V, AA and AAA batteries. Battery life is monitored and displayed to the end user each time they visit the internet platform as well as they will be notified when battery life is less than 2 weeks.
What is the typical life expectancy of the batteries for contacts and motion sensors? Battery life would be in years depending on the type of device. All devices go into a standby mode to conserve usage but it is not critical since the end user will be changing batteries and the batteries are available anywhere.
Is remote programming (over the internet) supported for macros, etc.? Everything is done over the internet except the initial installation and changing batteries.
Can the system call a cell phone or pager, or is the contact method just email? SMS text messaging is standard as well as email.
Do you also provide paper brochures to your consultants/dealers for marketing purposes? We provide artwork and Dealers can then customize and print their own marketing materials branded in their name.
Does signing up also entitle me to being a dealer for the other TSI products (phone based), or is this just for Xanboo-related products? Not at this time but we would be happy to have you apply for the other TSI programs as well.

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